As a website specializing in online sales: the speed of freight and the safety of goods arriving at the customer's hands are always our most important task. We work with Cinnamon's shipping companies worldwide. For example: DHL, UPS, TNT, EMS and etc.
Questions about shipping:
1: What kind of shipping methods do you offer?
We offer our customers two types of shipping methods: Standard shipping method and Rush shipping method.
We will choose different shipping methods to send you the goods based on the location of the customer's country. And please know: the actual arrival time of hand-made products = production processing time + shipping time
Ordinary shipping: 5-10 working days for shipping
Expedited shipping: 3-7 working days for shipping
Notice: Our products are all handmade and take time to process before start shipping.
2: How do I get the shipping tracking code for my goods?
After your shipment has been sent, we will send you an email with the tracking code within 24-48 hours. If you have any questions about the shipping code, please contact our customer service department: [email protected]
3: How do I use the freight tracking code to track my shipment?
The shipping company website with the tracking code will be included in our email. Here we have listed some of the addresses of our freight partners:
All in track platform:
*Please contact our customer service department for any shipping related issues: [email protected]
Company Name: Buycco Co.,Ltd
Contact Department: Customer Service Department
Office Address: Shili Industrial Park Office Building, Guantu Street, Jiujiang District, Wuhu City, Anhui Province, China(This address is not a warehouse address)
Phone: +86 18963782420 (Only accept SMS contact)